Customer Success

CX Forum East 2027

CX Forum East 2027 returns for leaders who want more than inspiration - they want traction. The event delivers research-backed insights to accelerate outcomes, align teams, prove CX value, and lead confidently in an AI-driven future. Attendees will participate in research-driven sessions, peer networking, and hands-on guidance, all designed to help organizat…

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13Speakers
18Sponsors
0Sessions
19Companies · in total

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Speakers

Programmed at CX, in alphabetical order.

Amy Bills
VP, Principal Analyst · Forrester
Jessie Johnson
Principal Analyst · Forrester
Karen Tran
Principal Analyst · Forrester
Katie Linford
VP, Principal Analyst · Forrester
Laura Cross
VP, Principal Analyst · Forrester
Matthew Selheimer
VP, Research Director · Forrester
Naomi Marr
Principal Analyst · Forrester
Nora Conklin
Principal Analyst · Forrester
Paul Ferron
VP, Research Director · Forrester
Rani Salehi
Principal Analyst · Forrester
Shari Srebnick
Principal Analyst · Forrester
Steven Casey
VP, Research Director · Forrester
Vicki Brown
VP, Principal Analyst · Forrester

Sponsors

The companies behind the program. Tiers as disclosed.

DialpadPlatinum
WhatsAppPlatinum
BounteousGold
CallMinerGold
ClozdGold
ConcentrixGold
CrestaGold
EnterpretGold
Level AIGold
OPINATORGold
QuestionProGold
SASGold
SundaySkyGold
TheyDoGold
ValidityGold
XEBO.aiGold
CMSWireMedia Partner
Five9Title Sponsor
Company intelligence

An audience of 19 companies, parsed from the program.

Nineteen companies in attendance.

The numbers below are derived from the speakers, sponsors, and exhibitors on this page, cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

Who's in the room
0All threespeak · spons · exh
18Sponsoringsponsor only
1Speakingspeaker only
Speakers by seniority

54% of the speakers carry senior titles: C-suite, Founder, VP, or Director-level.

  • VP-level754%
  • Manager / Lead646%

Of 13 speakers · classified by free-text title

Most-represented companies
#CompanyRolesSpeakers
1Forrester13
2BounteousSponsor · Gold-
3CallMinerSponsor · Gold-
4ClozdSponsor · Gold-
5CMSWireSponsor · Media Partner-
6ConcentrixSponsor · Gold-
7CrestaSponsor · Gold-
8DialpadSponsor · Platinum-
9EnterpretSponsor · Gold-
10Five9Sponsor · Title Sponsor-
11Level AISponsor · Gold-
12OPINATORSponsor · Gold-
13QuestionProSponsor · Gold-
14SASSponsor · Gold-
Sponsors by tier
platinum2
11% of 18
gold14
78% of 18
media partner1
6% of 18
title sponsor1
6% of 18
At peer events but not here

These companies sponsored two or more peer events recently, but aren't on this program. For an organizer, that's a list of warm prospects.

Related events · by shared sponsors
ConferenceDateCityShared sponsors
CX Forum West 2027May 24, 2027San Francisco7
CX Forum EMEA 2027June 7, 2027Amsterdam4

Related events

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