CX Forum East 2027 returns for leaders who want more than inspiration - they want traction. The event delivers research-backed insights to accelerate outcomes, align teams, prove CX value, and lead confidently in an AI-driven future. Attendees will participate in research-driven sessions, peer networking, and hands-on guidance, all designed to help organizat…
Maximize your time and make the most of your Summit experience with our drop-in agenda-building session. Whether you’re feeling overwhelmed by the array of sessions or simply want …
This working session leverages a new customizable workflow tool used to correct upstream campaign/program workflows as part of an RPT transformation. Leads to improved buyer experi…
You’re toggling between multiple governance models across campaign implementation. Corporate directs some decisions and empowers others, while regional accountability is unclear. M…
This interactive workshop offers a hands-on approach to evaluating process effectiveness with clear success metrics. Learn to set measurable criteria, enable data-driven decisions,…
Explore AI agent archetypes in B2B GTM functions and teams, map agent roles/goals to GTM initiatives, and use the B2B AI-Agent-On-A-Page Template to coordinate AI agents for contin…
Workshop to understand how external influencers shape authority across the buyer lifecycle. Prioritize influencer types, score individual influencers, and identify authority gaps. …
Join this workshop using Forrester’s Postsale Customer Engagement Design Framework to clarify postsale roles, reduce stress, and improve outcomes. Introduces the framework, best pr…
Maximize your time and make the most of your Summit experience with our drop-in agenda-building session. An informal, hands-on session here to help.
An audience of 19 companies, parsed from the program.
The numbers below are derived from the speakers, sponsors, and exhibitors on this page, cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.
54% of the speakers carry senior titles: C-suite, Founder, VP, or Director-level.
Of 13 on the bill · classified by free-text title
These companies sponsored two or more peer events recently, but aren't on this program. For an organizer, that's a list of warm prospects.
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