Privacy Policy.

This Privacy Policy explains how ConferenceGrid (“ConferenceGrid,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information in connection with our website at conferencegrid.com and the products and APIs we offer through it (together, the “Service”). It applies both to people who create an account with us and to the professionals who appear in our conference catalogue.

By using the Service you agree to the practices described here. If you do not agree, please do not use the Service.

1. What ConferenceGrid does

ConferenceGrid is a business-intelligence catalogue of B2B conferences, trade shows, and summits. We aggregate publicly available information about events — including their speakers, sponsors, exhibitors, and the companies and professionals associated with them — and make it searchable. A free public catalogue is available to everyone; paid subscription plans and an API provide additional intelligence tools to business customers.

2. Information we collect

a. Information you give us

• Account information. We use passwordless (“magic link”) sign-in, so when you create an account we collect your email address. Accounts belong to a team, and we store the team name and your role within it.
• Lists and activity. The conferences and companies you track, favourite, or save to lists, and any reminder preferences you set.
• Billing information. If you subscribe to a paid plan, our payment processor collects and stores your payment details. We do not receive or store full card numbers — see “How we share information” below.
• Communications. If you email us or submit a correction or claim request, we keep that correspondence and the information it contains.

b. Information we collect automatically

• Usage and device data. Pages viewed, searches run, approximate location derived from your IP address, browser and device type, and referring pages.
• Log data. Our servers record standard request logs, including IP address, timestamps, and error information, for security and debugging.
• Cookies and analytics. We use a small number of cookies and similar technologies — see the Cookies & analytics section.

c. Information in the conference catalogue

A defining feature of the Service is a catalogue of business events compiled from publicly available sources — primarily the official websites of the events themselves, along with public event-technology platforms and other public listings. This catalogue may include limited professional information about individuals in their business capacity, such as a speaker’s name, job title, employer, session topic, and a link to their public professional profile. We collect this information to describe who participates in each event. We do not seek to collect sensitive personal information, and we do not target this catalogue at private individuals acting in a personal capacity.

If you appear in the catalogue and would like your information corrected or removed, see Your rights and choices.

3. How we use information

• To operate, maintain, and improve the Service and its search and intelligence features.
• To create and manage your account and team, and to authenticate your sign-in.
• To process subscriptions, payments, and renewals, and to send billing-related messages.
• To send the reminders, updates, and notifications you have asked for.
• To respond to your enquiries, corrections, and claim requests.
• To monitor usage, prevent abuse, enforce our terms, and keep the Service secure.
• To comply with legal obligations and to establish, exercise, or defend legal claims.

4. Legal bases for processing

Where the EU/UK General Data Protection Regulation applies, we rely on the following legal bases: performance of a contract (to provide the Service to account holders and paying customers); legitimate interests (to operate and improve the Service, to maintain a catalogue of business events and their public professional participants, and to keep the Service secure), balanced against your rights; consent (for certain analytics cookies and optional communications, where required); and legal obligation (to comply with applicable law).

5. Cookies & analytics

We use cookies and similar technologies for two purposes: essential cookies that keep you signed in and the Service working, and analytics that help us understand how the Service is used so we can improve it. We use Google Analytics for aggregate, privacy-conscious usage measurement. You can control cookies through your browser settings; disabling essential cookies may prevent parts of the Service from working.

6. How we share information

We do not sell your personal information. We share it only in these circumstances:

• Service providers (sub-processors). We use trusted vendors to run the Service, each processing data only on our instructions: Stripe (payment processing), Resend (transactional and reminder email), a cloud hosting and database provider (to run the application and store its data), and Google Analytics (usage measurement). If you connect a Slack reminder, we send the reminder content to Slack via the webhook you provide.
• Legal and safety. When required by law, legal process, or to protect the rights, property, or safety of ConferenceGrid, our users, or the public.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

7. Data retention

We keep personal information for as long as needed to provide the Service and for the purposes described here. Account information is retained while your account is active and for a reasonable period afterward. Catalogue information is retained while the underlying event remains relevant to our business-intelligence purpose. Billing records are kept as long as required for tax and accounting. We delete or de-identify information when it is no longer needed, subject to legal retention requirements.

8. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; to object to or restrict certain processing; and to withdraw consent. Residents of the EEA/UK have these rights under the GDPR; residents of California and certain other US states have comparable rights, including the right not to be discriminated against for exercising them.

Account holders can update most information directly in account settings, or contact us to exercise any of the rights above.

If you appear in our conference catalogue and would like your professional information corrected or removed, email us at data@conferencegrid.com with enough detail to locate the listing (for example the event name and your name). We will action reasonable requests promptly.

To exercise any right, contact data@conferencegrid.com. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law.

9. International data transfers

We operate from, and use service providers based in, the United States and other countries. Where we transfer personal data across borders, we rely on appropriate safeguards — such as the European Commission’s Standard Contractual Clauses — where required by law.

10. Security

We use reasonable technical and organisational measures to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

11. Children

The Service is intended for business use by adults. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Third-party links

The Service links to event websites and other third-party sites we do not control. This Policy does not apply to those sites, and we encourage you to review their own privacy policies.

13. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide a more prominent notice. Your continued use of the Service after an update means you accept the revised Policy.

14. Contact us

Questions, requests, or complaints about this Policy or your personal information can be sent to data@conferencegrid.com. You also have the right to lodge a complaint with your local data protection authority.