Conference

Customer Contact Week Nashville 2027

Starts in 12 months

Customer Contact Week Nashville 2027 runs Oct 20–22, 2027 at Music City Center in Nashville, United States. ConferenceGrid lists 118 speakers so far.

Last verified Nov 1, 2026

Customer Contact Week Nashville brings together customer contact leaders for three days of powerful insights, actionable strategies, and robust networking opportunities. Attendees explore the latest trends in CX, AI adoption, workforce strategies, and connect with solution providers through live demos and deep-dive sessions. The event includes keynote presen…

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118Speakers
0Sponsors
0Sessions
96Companies · in total

Speakers

Programmed at Customer, in alphabetical order.

Adam McCreery
Director, CX · DraftKings, Inc.
Ali Birouti
Director, Digital Evolution · LiveOps
Ali Karim
Vice President · DATAMARK
Allegra Pedretti
Executive Director, Customer Experience · CVS Health
Ameesh Gupta
Senior Director, CX & Digital Strategy · Optimum
Andrea Ewing
Chief Operating Officer · Unbound
Andrea Hughes
Vice President, Customer Service · TruGreen
Andrew Rios
Head of Customer Experience · Cityside Fiber
Andy Watson
Manager, Product Marketing · RingCentral
Angela Pereira Saafigueroa
Owner and Therapist · Heart of Amber Therapy
Annette Hill
RNI Chief Operating Officer · Medical Mutual
Audrey Steeves
Senior Content Analyst · CMP
Bob Summers
CEO & Founder · Goodcall
Briana Brown
Chief Information Officer · Denova Collaborative Health
Brian Cantor
Managing Director, Digital · CMP
Bridget Diedrich
Director, Customer Experience · SIHO Insurance Services
Brooke Lynch
Division Director, Digital · CMP
Catheryn Li
CEO · Simple AI
Cati Brunell-Brutman
Director, Customer Experience · Fresh Clean Threads
Chad Anderson
Head of Customer Care & Roadside Operations · Mercedes-Benz USA
Charley Little
Customer Care Manager · Lodge Cast Iron
Cheryl China
Retired · Citizens Bank

Quick answers

When is Customer Contact Week Nashville 2027?
Customer Contact Week Nashville 2027 runs Oct 20–22, 2027 at Music City Center in Nashville, United States.
Where is Customer Contact Week Nashville 2027 held?
Customer Contact Week Nashville 2027 is held at Music City Center in Nashville, United States.
Who is speaking at Customer Contact Week Nashville 2027?
ConferenceGrid lists 118 speakers, including Adam McCreery (Director, CX, DraftKings, Inc.), Ali Birouti (Director, Digital Evolution, LiveOps) and Ali Karim (Vice President, DATAMARK).
Company intelligence

An audience of 96 companies, parsed from the program.

96 companies in attendance.

The numbers below are derived from the speakers, sponsors, and exhibitors on this page, cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

Who's in the room
0All threespeak · spons · exh
0Sponsoringsponsor only
96Speakingspeaker only
Speakers by seniority

72% of the speakers carry senior titles: C-suite, Founder, VP, or Director-level.

  • C-suite2219%
  • Founder / Owner33%
  • VP-level2319%
  • Director / Head of3731%
  • Manager / Lead1513%
  • Engineer · IC22%
  • Research / Science22%
  • Marketing / Brand11%
  • Other roles1311%

Of 118 speakers · classified by free-text title

Most-represented companies
#CompanyRolesSpeakers
1CMP9
2ANNA2
3Blue Orbit Consulting2
4CVS Health2
5DATAMARK2
6DraftKings2
7Five92
8IAA2
9LiveOps2
10Nirvana Lab2
11One Inc2
12Optimum2
13Replicant2
14Smartsheet2
Sponsors by tier

Tiers were not disclosed for this event.

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