Customer Success

Customer Contact Congres 2026

THE EXPERIENCE EDITION

Visit the official site
2Speakers
7Sponsors
9Exhibitors
23On the bill · sessions
12Companies · in total
§I

Speakers

Programmed at Customer, in alphabetical order.
Jackie Janssen
Ondernemer, auteur en AI-strateeg · Happy 2 Assist
Luc de Pelsmaeker
Account Executive · CallMiner
§II

Sponsors

The houses behind the program. Tiers as disclosed.
CallMiner
Cisco
CM.com
Genesys
NTT Data
Orange Business
SalesUp
§III

Agenda

Selected from 23 sessions on the bill.
  • 01jun2026

    Access All Areas VDAB

    Exclusief voor leden Customer Contact & CXForum

  • 03mrt2026

    Customer Experience Challenge 2026

    Welk team kroont zich tot CX Champion 2026?

  • 04jun2025

    Genesys Future of CX

    Leading in the Experience Economy

  • 05feb2026

    Masterclass: De AI Act in de praktijk

    in samenwerking met Orion Intelligence

  • 06jul2026 t/m 24sep2026

    Nomineer jouw teamtopper

    "Stars of Customer Contact” Awards 2026

  • 09jun2026

    AI Business event

    AI in Action: De Toekomst van customer contact

  • 10mrt2026

    Access All Area’s bij Carglass - VOLZET

    Een glasheldere blik achter de schermen – exclusief voor onze leden

  • 11mrt2026

    Access All Areas British Airways - Manchester

    European Site of Excellence

  • 12jun2025

    Where the future of service happens

    Event georganiseerd door premium partner Zendesk

Intermission
Part the Second · For the Buyer

What does it mean when 12 companies show up — and 5 bet on three roles at once?

Twelve companies. five are betting more than once.

The numbers below are derived from the speakers, sponsors, and exhibitors on this page — cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

Who's in the room
5All threespeak · spons · exh
2Sponsoringsponsor only
4Exhibitingexhibitor only
1Companies Speakingspeaker only

The Triple-Threat

CallMiner·Cisco·Genesys·NTT DATA·Orange Business

Speakers by seniority
  • Other roles2100%

Of 2 on the bill · classified by free-text title

Most-represented companies
  1. 01CallMinerSpEx1V
  2. 02CiscoSpEx
  3. 03GenesysSpEx
  4. 04NTT DATASpEx
  5. 05Orange BusinessSpEx
  6. 06CM.comSp
  7. 07SalesUpSp
  8. 08DDM ConsultingEx
  9. 09Enghouse InteractiveEx
  10. 10Proximus NXTEx
  11. 11Telenet BusinessEx
  12. 12Happy 2 Assist1V
Sponsors by tier
unspecified7
100% of 7
At peer events but not here

These companies sponsored two or more peer events recently, but aren't on this program. For an organizer, that's a list of warm prospects.

Related events · by shared sponsors

Related events

Same brand, other regions