Finance & Banking

Banking Transformation Summit 2026

Banking Transformation Summit 2026 brought together senior leaders from more than 170 banks and building societies for two days at Tobacco Dock, London. The event focused on real-world case studies, candid conversations, networking, and the latest thinking across AI, infrastructure, payments, trust, customer experience, and the future of banking leadership.…

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25Speakers
17Sponsors
10Sessions
35Companies · in total

Speakers

Programmed at Banking, in alphabetical order.

Alok Rustagi
Head of Banking and Capital Markets, EMEA · EXL
Ana Belén Alonso Hernández
Strategy Director · Santander
Anna de Rosier
Chief Operating Officer · Investec
Charlotte Bullock
Chief Product Officer · Bank of London
Cindy Lo
Managing Director, Global Head of Liquidity & Investments Solutions · HSBC
Colin Fyfe
Chief Executive Officer · Unity Trust Bank
Conrad Ford
Chief Product & Strategy Officer · Allica Bank
David Liversidge
Industry Advisor, Banking · Salesforce
Ed Sherrington
Chief Product Officer · Pometry
Eugenia Planas
CIO for Markets, Banking, Payments & Resolution · Bank of England
James Georgiou
Principal Solution Engineer · Salesforce
Kasper Tjørntved Davidsen
Chief AI Officer · Danske Bank
Lee Spacagna
Lead Solutions Engineer · OpenAI
Margus Simson
Chief Digital Officer, Member of the Board · Komercni Banka
Mark Johnstone
Managing Director · MoneyNext
Orlaith Ryan
Chief Customer Officer · AIB
Paul Coby
Non Executive Director · Metro Bank
Russ Thornton
CTO · Nottingham Building Society
Sharon Maguire
Chief Operating Officer · Cynergy Bank
Stephen Broadhurst
CIO Conversational Banking and AI · Barclays Bank PLC
Sue Hayes
Chief Executive Officer · Nottingham Building Society
Tommy Flynn
COO Wholesale & Rural · Rabobank

Sponsors

The companies behind the program. Tiers as disclosed.

Airia
Amdocs
Broadridge
Cognition AI (Organizations)
ElevenLabs
EXL
Hewlett Packard Enterprise
Kyndryl
OutSystems
Pometry
Prosci
Rackspace Technology
Sage
Salesforce
Skan AI
Temenos
Tieto

Agenda

Selected from 10 sessions.

  • 09:10 - 09:20

    Opening Remarks: Where Banks Shape What's Next

    Mark Johnstone opens the Banking Transformation Summit and sets the frame for the two days ahead: where the industry is now, what it is wrestling with, and where banks are shaping …

    Keynote
  • 09:20 - 09:50

    Where Are We Now? The Great Reinvention of Banking

    This opening panel takes a hard look at where banking really stands today. Leaders discuss how AI, data and infrastructure are reshaping the industry, what is genuinely changing, a…

    Panel
  • 10:05 - 10:25

    Agentic Payments: The Next Evolution of Invisible Banking

    This session explores agentic payments, where AI-powered agents can autonomously initiate and execute transactions on behalf of users. The talk will explain why this shift is gaini…

    Keynote
  • 10:05 - 10:25

    'Permission to F**k Up'

    Permission to f**k up will take the audience on a journey of modernising a 176-year-old organisation. It's a story about the necessity steps that need to be taken to elevate legacy…

    Keynote
  • 10:05 - 10:25

    The AI Frontier: From Experiments to Scalable Advantage in Banking

    In this keynote, Kasper Tjørntved Davidsen, CAIO, Danske Bank, shares how banks can turn AI experimentation into an enterprise capability that delivers measurable value at scale. U…

    Keynote
  • 10:05 - 10:25

    Why a Strong Foundation Is Essential for Successful AI Transformation in Banking

    In this keynote, Tommy Flynn, COO Wholesale & Rural at Rabobank, shares how modernising core banking systems and streamlining operations proved crucial for unlocking AI’s true pote…

    Keynote
  • 10:45 - 11:05

    Beyond the Bot: Conquering Banking’s Hardest Frontiers With Agentic AI

    While many have historically viewed AI through the lens of simple task automation, we are entering a new frontier. This session explores how Agentic AI is evolving from routine act…

    Keynote
  • 10:45 - 11:05

    Digital Investment Is Live. Why Isn't Adoption Keeping Up?

    Banks are investing heavily in digital platforms, automation and AI. Yet many transformation programmes struggle to translate technology investment into real customer and employee …

    Keynote
  • 10:45 - 11:05

    Reimagining Banking Operations Using Data & AI: From Contact Centres to Experience Centres

    This session will explore how Data and AI are driving a fundamental shift in customer experience, transforming traditional contact centres into dynamic customer experience centres.…

    Keynote
Company intelligence

What does it mean when 35 companies show up, and 5 bet on three roles at once?

35 companies. five are betting more than once.

The numbers below are derived from the speakers, sponsors, and exhibitors on this page, cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

Who's in the room
5All threespeak · spons · exh
12Sponsoringsponsor only
18Speakingspeaker only

In all three roles

Salesforce·ElevenLabs·EXL·Pometry·Prosci

Speakers by seniority

72% of the speakers carry senior titles: C-suite, Founder, VP, or Director-level.

  • C-suite1248%
  • Founder / Owner14%
  • Director / Head of520%
  • Manager / Lead28%
  • Advisor / Investor14%
  • Other roles416%

Of 25 speakers · classified by free-text title

Most-represented companies
#CompanyRolesSpeakers
1SalesforceSponsor2
2ElevenLabsSponsor1
3EXLSponsor1
4PometrySponsor1
5ProsciSponsor1
6AiriaSponsor-
7AmdocsSponsor-
8BroadridgeSponsor-
9Cognition AI (Organizations)Sponsor-
10Hewlett Packard EnterpriseSponsor-
11KyndrylSponsor-
12OutSystemsSponsor-
13Rackspace TechnologySponsor-
14SageSponsor-
Sponsors by tier
unspecified17
100% of 17
At peer events but not here

These companies sponsored two or more peer events recently, but aren't on this program. For an organizer, that's a list of warm prospects.

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ConferenceDateCityShared sponsors
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InsureTech Connect Vegas 2026October 13, 2026Las Vegas2
MongoDB.local DallasOctober 14, 2026Irving2
Digital Transformation Expo Europe 2026October 19, 2026Amsterdam2
Insurance Innovators Summit 2026November 3, 2026London2
Banking Transformation Summit USA 2026November 9, 2026Charlotte2

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