Where is Service Desk & IT Support Show 2027 held?

Service Desk & IT Support Show 2027 is held at ExCeL London in London, United Kingdom.

Who sponsors Service Desk & IT Support Show 2027?

ConferenceGrid lists 7 sponsors, including DevIT Jobs, DevITjobs UK, Edge of Difference, Every Child Online and EveryChildOnline.

Technology

Service Desk & IT Support Show 2027

Name: Service Desk & IT Support Show 2027
Start: 2027-05-19
End: 2027-05-20
Location: ExCeL London

Starts in 6 months

Service Desk & IT Support Show 2027 runs May 19–20, 2027 at ExCeL London in London, United Kingdom. It is a Technology conference expecting about 6,200 attendees. ConferenceGrid lists 4 speakers, 7 sponsors and 10 sessions so far.

Lineup updated Oct 11, 2026 · dates verified Jul 11, 2026

SITS – the Service Desk and IT Support Show – is Europe’s leading event for ITSM, service desk, and IT support professionals. Returning to ExCeL London in May 2027, the event brings together thousands of industry leaders and world-class solution providers. Attendees can explore over 60 sessions, including keynotes, seminars, and small-group discussions to ga…

Visit the official site Sponsorship open

Get alerts for Service Desk & IT Support Show 2027

Reminders 90, 30, 7 and 1 day before it starts

4Speakers

7Sponsors

10Sessions

7Companies · in total

Speakers

Programmed at Service, in alphabetical order.

Clare

Board member · itSMF International

Paula

Board member · itSMF International

Richard

Board member · itSMF International

Robyn Riedlinger

Agenda

Selected from 10 sessions.

TBA
Beyond Inventory: Optimizing the CMDB’s True Role in Modern ITSM
Often mislabeled as “just inventory,” the true value of the CMDB is frequently unseen. This session highlights how a maintained and reliable CMDB strengthens core ITSM practices su…
TBA
Beyond the Chatbot: Building AI-Powered Workflows Across the Microsoft Stack
Most organisations are still treating Copilot as a chat interface bolted onto Microsoft 365. That's the smallest version of what it can be. This session is about reframing the que…
TBA
Change Management Risk Profiles and Operational Silence
This is our journey starting with non mandatory, subjective and localised risk profiling in change management and moving to a standardised set of questions providing an objective r…
TBA
Holder- SUPEROPS
TBA
ITSMF, a global discussion
ITSM anywhere ? Whether it's a multi-national working across the globe or smaller organisations working locally, ITSM is relevant across the world. itSMF has been joining up IT Se…
TBA
It's Not What You Do, It's How You Do It! 9 Areas of Focus To Take Your MSP From Surviving to THRIVING
Many MSP's offer the same core services and tools, yet some businesses either lose money or just get by, whilst the best in class grow consistently and profitably. The difference i…
TBA
Saved by Seconds - The Decisions That Make or Break an MSP During a Client Breach
When a client suffers a cyber breach, the difference between control and chaos is measured in seconds. Most MSP failures in these moments are not technical, but leadership failures…
TBA
SESSION CANCELLED - Choosing the wrong partner, and correcting course
It’s a lot easier to replicate people’s mistakes than successes, so here are some mistakes and challenges I made and how I overcame them. Even with 20+ years in ITSM, and 16 of th…
TBA
SESSION CANCELLED - How Soft Skills Shape Confident Communicators
Communication is the glue that holds every relationship together in business, on teams, and in life. It's not just what you say, it’s how you say it. Whether you're sharing technic…

Quick answers

When is Service Desk & IT Support Show 2027?: Service Desk & IT Support Show 2027 runs May 19–20, 2027 at ExCeL London in London, United Kingdom.
Where is Service Desk & IT Support Show 2027 held?: Service Desk & IT Support Show 2027 is held at ExCeL London in London, United Kingdom.
Who is speaking at Service Desk & IT Support Show 2027?: ConferenceGrid lists 4 speakers, including Clare (Board member, itSMF International), Paula (Board member, itSMF International) and Richard (Board member, itSMF International).
Who sponsors Service Desk & IT Support Show 2027?: ConferenceGrid lists 7 sponsors, including DevIT Jobs, DevITjobs UK, Edge of Difference, Every Child Online and EveryChildOnline.

Company intelligence

An audience of 7 companies, parsed from the program.

Seven companies in attendance.

The numbers below are derived from the speakers, sponsors, and exhibitors on this page, cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

Who's in the room

0All threespeak · spons · exh

6Sponsoringsponsor only

1Speakingspeaker only

Speakers by seniority

Advisor / Investor375%
Other roles125%

Of 4 speakers · classified by free-text title

Most-represented companies

#	Company	Roles	Speakers
1	DevITJobs.uk	Sponsor	-
2	DevITJobsUK	Sponsor	-
3	Edge of Difference	Sponsor	-
4	Every Child Online	Sponsor	-
5	itSMF International		3
6	itSMF UK	Sponsor	-
7	Service Desk Institute	Sponsor	-

Sponsors by tier

unspecified7

100% of 7

Related events · by shared sponsors

Conference	Date	City	Shared sponsors
The Business Show 2026	November 11, 2026	London	2
Conf42 MLOps 2026	November 19, 2026	Virtual	2
droidcon London 2026	December 10, 2026	London	2
Conf42 FinOps 2027	February 4, 2027	Virtual	2

Service Desk & IT Support Show 2027

Get alerts for Service Desk & IT Support Show 2027

Beyond Inventory: Optimizing the CMDB’s True Role in Modern ITSM

Beyond the Chatbot: Building AI-Powered Workflows Across the Microsoft Stack

Change Management Risk Profiles and Operational Silence

Holder- SUPEROPS

ITSMF, a global discussion

It's Not What You Do, It's How You Do It! 9 Areas of Focus To Take Your MSP From Surviving to THRIVING

Saved by Seconds - The Decisions That Make or Break an MSP During a Client Breach

SESSION CANCELLED - Choosing the wrong partner, and correcting course

SESSION CANCELLED - How Soft Skills Shape Confident Communicators

Seven companies in attendance.