Marketing

Customer Marketing Summit New York 2027

C

ustomer Marketing Summit New York 2027 is a premier event for customer marketing professionals seeking to champion customer marketing as a strategic driver of revenue growth. Attendees gain actionable strategies and frameworks from industry leaders to help prove impact and scale programs that generate measurable results. The summit provides opportunities fo…

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31Voices
0Underwriters
0Exhibitors
21On the bill · sessions
27Companies · in total
§I

The Voices

Programmed at Customer, in alphabetical order.
Amanda Verdino
Director, Content Marketing · Forma
Ankit Agrawal
Associate Director - Business Strategy · Verizon
Bridget Heaton
Director of Customer Marketing
Carrie Johnson
Sr Director of Customer Marketing · symplr
Christina Coplon
Senior Manager, Customer Communications · Pfizer
Ed Smith
Director Customer Advocacy · Corelight
Eve Falk
Customer Marketing Manager · DoorLoop
Frank Provenzano
Global Head of Customer Advocacy · Boomi
Jacki Brown
Head of Marketing · Hapi
Jameelah Calhoun
VP, Market Strategy · Forter
Janette Hausler
Chief Marketing Officer · Rewst
Jenny Weigle-Bonds
Enterprise Customer Success Manager · Gainsight
Kara Manfredi
Senior Manager, Customer Reference Programs · Sage
Kristine DePippo
Senior Director of Product Management · Verizon
Lindsay Hemings
Customer Lifecycle Marketing Manager · Justworks
Max Bailey
Lifecycle Marketing Manager, Enterprise · Superhuman (formerly Grammarly)
Meenakshi Lakhwani
Principal, Customer Advocacy · Workday
Melanie Singer
Sr. Marketing Manager · Puck
Melissa Beck
VP of Corporate Marketing · Sumo Logic
Mihaela Lucaci
Director Customer Advocacy and Advisory · OpenText
Nicholas D'Amato
Global Customer Advocacy Marketing Manager · Cisco
Nicole Saunders
Senior Director of Customer Experience Strategy · Higher Logic

— and 9 more, by name unsung —

§III

The Programme

Selected from 21 sessions on the bill.
  • March 10 09:00

    Chairperson opening remarks

    Main stage
  • March 10 09:15

    Customer marketing: The next great growth multiplier

    Main stage
  • March 10 09:45

    Moving from friction to freedom: How lifecycle marketers think bigger with data and AI—without added complexity

    Main stage
  • March 10 10:15

    Panel - Metrics that move the needle: What execs really care about

    Main stage
  • March 10 11:15

    The two-sided brand: Why the future of brand leadership will be won in delivery

    Main stage
  • March 10 11:45

    Community → signals → advocates: Turning customer conversations into an advocacy engine with AI

    Main stage
  • March 10 13:15

    Networking roundtable sessions

    Main stage
  • March 10 14:15

    Inclusive storytelling, commercial Impact: Turning real voices into revenue

    Main stage
  • March 10 14:45

    How AI is reshaping marketing in 2026: From volume to relevance

    Main stage
Intermission
Part the Second · For the Buyer

An audience of 27 companies, parsed from the program.

“27 companies in attendance.”

The numbers below are derived from the speakers, sponsors, and exhibitors on this page — cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

№ 01Fig. 01 — Composition of the House
0All threespeak · spons · exh
0Sponsoringsponsor only
0Exhibitingexhibitor only
27Companies Speakingspeaker only
№ 02Fig. 02 — The Voices, by Seniority

58% of the speakers carry senior titles — C-suite, Founder, VP, or Director-level.

  • C-suite310%
  • VP-level310%
  • Director / Head of1239%
  • Manager / Lead413%
  • Marketing / Brand929%

Of 31 on the bill · classified by free-text title

№ 03Fig. 03 — The Heaviest in the Room
  1. 01Pfizer2V
  2. 02Sage2V
  3. 03Verizon2V
  4. 04Addepar1V
  5. 05Benifex1V
  6. 06Boomi1V
  7. 07Cisco1V
  8. 08Corelight1V
  9. 09Customer.io1V
  10. 10DoorLoop1V
  11. 11Forcepoint1V
  12. 12Forma1V
  13. 13Forter1V
  14. 14Gainsight1V
№ 04Fig. 04 — By Tier

Tiers were not disclosed for this convocation.