Adrianna Sperkacz
Group Director, Patient Experience · Apex Health
Carmen Collins, MBA, CPXP
Director of Patient Experience · RWJBarnabas Health, Jersey City Medical Center
Charity Garris, MBA
Director of Patient Experience, Culture and Engagement · The University of South Carolina
Connie Lee, MPH, FACHE
Senior Director, Patient Access · UCLA Health
David Weisman, PhD, CPXP, FPCC
Chief Experience Officer · NYC Health + Hospitals – Queens
Dawn Alexander, MHA, MBA, RN
Chief Nursing Officer · DCH Health System
Deidra Cofer
Director, Guest and Patient Services, Clin-Ops Guest & Patient Services · UT Southwestern Medical Center
Deidre Bacon Stokes
Regional Director of Patient Experience · ApolloMD
Elizabeth Menschner, DNP, MAS, MSN, RN, NEA-BC
Chief Executive Officer · Pennsylvania Organization of Nurse Leaders
Jaime Reiter, BSN, RN, MBA, CPHQ, CENP
Chief Nursing Officer · USC Care – Keck Medicine of USC
Kerrie Fullen
Director of Patient Experience · Norton Healthcare
Kerri Godwin, MSN, RN, NI-BC, NEA-BC
Director of Clinical Informatics · Johns Hopkins Bayview Medical Center
Kim Francis, PhD, RN, PHCNS-BC, NEA-BC
CEO & Founder · Kim Francis Consultants, LLC
Kirstin Morales
Patient Experience Consultant · Baylor Scott & White
LaDawn Bradley
VP of Patient Experience · ApolloMD
Lee Van Sise, DNP, MBA, RN, NEA-BC
Clinical Director, Innovation Location Operations · HCA Healthcare
Lisa Gingerich
Director of Patient Experience · Baylor Scott & White Health
Lydia Sutherlun
Medical Director Patient Experience · Temple Baylor Scott & White Health
Max Nicholson
Associate Director, Patient Experience · Cedars-Sinai
Michele Szkolnicki, MEd, BSN, RN, FACHE, FACMPE
Senior Vice President & Chief Nursing Officer · Penn State Health
Mindy Spigel, RN, MSN, CPXP
Author/Speaker/Facilitator
Paul Kuzmickas
Director Patient Experience · Cleveland Clinic