Customer Contact Week Nashville is a three-day conference for customer contact leaders, featuring over 800 attendees and 50+ sessions. The event focuses on real-world strategies, trends, and innovations across topics such as AI adoption, workforce strategies, digital transformation, automation, self-service, customer experience, data and analytics, leadershi…
From “happy agents equal happy customers,” to “omnichannel engagement,” to “frictionless experiences,” the customer contact community has long embraced adages, trends, and buzz wor…
Welcome to the CCWomen Summit. CCWomen is a community created BY women, FOR women and allies. We are thrilled to welcome you to the 2025 CCWomen Summit and this dynamic community …
The CX technology marketplace is evolving faster than ever—new tools, AI breakthroughs, and shifting vendor strategies make it increasingly difficult to separate signal from noise.…
Join Melissa Copeland, Principal and Founder of Blue Orbit Consulting, and Joanne McGowan, VP of Customer Experience at Luminare Health, for a behind-the-scenes look at what succes…
An audience of 25 companies, parsed from the program.
The numbers below are derived from the speakers, sponsors, and exhibitors on this page — cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.
53% of the speakers carry senior titles — C-suite, Founder, VP, or Director-level.
Of 17 on the bill · classified by free-text title
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