GConferenceGridThe Conference Catalogue · Vol. 2027Folio № 4886BD
Customer Success

Customer Success Summit Austin 2027

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ustomer Success Summit Austin brings together a network of customer success pioneers sharing case studies and best practices on leveraging AI, personalization at scale, and delivering world-class customer experience. Over two days, attendees engage in networking, learning, and discussions to identify gaps, sharpen retention and expansion strategies, and exc…

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18Voices
0Underwriters
0Exhibitors
0On the bill · sessions
17Companies · in total
§I

The Voices

Programmed at Customer, in alphabetical order.
Alex German
Chief Sales Officer · Hiver
Alex Turkovic
Sr Director, Customer Experience · Belfry
Barakat Olorunoje
Senior Customer Success Manager · Amazon
Calli Hartman
Head of Customer Success · YourCause from Blackbaud
Dave Nobles
Director of Customer Success · Microsoft
De'Edra Williams
Chief Customer Officer
Elizabeth Roy Tsui
RVP, Customer Success · Salesforce
Erica Newell
VP, Customer Success · Full Circle Insights
Ganesh Raghu
Vice President of Customer Success · CoStar Group
Heather Brock
Regional Director of the Americas Customer Success · Xsolla
Keishla Ceaser-Jones
Managing Director, Partner Success · EAB
Kyle Watts
Senior Director of Customer Success · Cisco
Matt Harmon
Senior Director of Customer Success Operations · CDK Global
Missie Dunham
Sr. Director, Customer Success · Constant Contact
Nora O'Leary-Roseberry
Director, Digital Customer Successs · Conga
Sheena Patel
Head of Customer Success & Solutions Engineering · Allegion
Swati Dora
Associate Director Client Success · Prolifics
Sydney Suttor
Vice President of Customer Success · Argus Media
Intermission
Part the Second · For the Buyer

An audience of 17 companies, parsed from the program.

“Seventeen companies in attendance.”

The numbers below are derived from the speakers, sponsors, and exhibitors on this page — cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

№ 01Fig. 01 — Composition of the House
0All threespeak · spons · exh
0Sponsoringsponsor only
0Exhibitingexhibitor only
17Speakingspeaker only
№ 02Fig. 02 — The Voices, by Seniority

89% of the speakers carry senior titles — C-suite, Founder, VP, or Director-level.

  • C-suite211%
  • Founder / Owner16%
  • VP-level317%
  • Director / Head of1056%
  • Manager / Lead16%
  • Other roles16%

Of 18 on the bill · classified by free-text title

№ 03Fig. 03 — The Heaviest in the Room
  1. 01Allegion1V
  2. 02Amazon1V
  3. 03Argus Media1V
  4. 04Belfry1V
  5. 05CDK Global1V
  6. 06Cisco1V
  7. 07Conga1V
  8. 08Constant Contact1V
  9. 09CoStar Group1V
  10. 10EAB1V
  11. 11Full Circle Insights1V
  12. 12Hiver1V
  13. 13Microsoft1V
  14. 14Prolifics1V
№ 04Fig. 04 — By Tier

Tiers were not disclosed for this convocation.

Sister convocations

Same brand, other regions