International Conference on Knowledge, Service, Tourism and Hospitality (ICKSTH)

Knowledge ManagementKnowledge Gathering Organizational managementIT project Management Logistics informatizationInformation governancePersonal knowledge managementData managementData maintenanceIntelligent Methodologies for Knowledge Management E-health ManagementEvaluation and StrategiesComputer based trainingInformation economicsData warehousing and its application in SMEsNetworking Service ManagementService strategy and service offeringsSpare parts managementCustomer management IT service managementSupply chain managementService designService economyServices marketing Customer Relationship ManagementSocial Media MarketingOpen-Source SoftwareE-business CostsInformation securityEnterprise resource planningDocument management systemsHuman resources managementEnterprise communication and collaboration: VoIPContent management systemWeb conferencingDigital work flows B2B or B2CSupply chain managementOnline/offline marketing Service ManagementAchieving and Measuring "Excellence" in ServicesService Failures and Recovery StrategiesInternationalization of ServicesManaging People in Service OrganizationsService LeadershipCultural Dimensions of ServicesEncouraging Public Private Partnerships in the Service SectorOrganizational Form and Services DevelopmentManaging Services Demand and CapacityImproving Service Productivity and QualityNew Services DevelopmentEthical Issues in ServicesGlobal Services StrategiesServices Management in Developing CountriesDevelopment of Knowledge-Intensive Business ServicesTechnology and Quality Control in Service DeliveryInnovations in Teaching and Learning in Project and Operations Management.Tourism & HospitalityTourism PolicyTourism Development and FinanceEntrepreneurshipInternal TourismWork and LeisureE-TourismStrategic Management in Tourism, Leisure, Hospitality IndustriesLocal Government and Tourism DevelopmentHuman Resource Management in Tourism Sector