GConferenceGridThe Conference Catalogue · Vol. 2026Folio № 974AF3
Of the Field

Genesys & Deloitte Morning Seminar in Copenhagen 2026

J

oin Genesys and Deloitte for an exclusive, invite-only morning seminar in Copenhagen focused on the future of service and unlocking the power of AI. This event brings together joint customers for knowledge sharing, a delicious breakfast, and sessions led by senior leaders from both companies. Attendees will explore AI's impact on customer service, participa…

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4Voices
2Underwriters
0Exhibitors
4On the bill · sessions
2Companies · in total
§I

The Voices

Programmed at Genesys, in alphabetical order.
David Schopf
Manager, AI & Data Consulting · Deloitte
Jan Wärmlind
Account Director · Genesys
Keith Fulford
Global Director Business Value Engagement · Genesys
Regis Mace
Director, Solution Consulting · Genesys
§II

Underwritten By

The houses behind the program. Tiers as disclosed.
Deloitte
Genesys
§III

The Programme

Selected from 4 sessions on the bill.
  • Monday, June 10, 2:00 PM – 4:30 PM

    Banking Session: The Balancing Art: Human and artificial intelligence to empower customer and employee experiences

  • Tuesday, June 11, 9:00 AM – 10:45 AM

    General Session

    Customer experience megatrends and perspectives; CX Heroes; Genesys customer spotlights; Featured keynote speaker, Platon

  • Wednesday, June 12, 3:00 PM – 4:00 PM

    General Session

    Genesys customer spotlights; Keynote speaker, Dave Carroll; CX Heroes

  • Wednesday, June 12, 9:00 AM – 10:00 AM

    General Session

    Genesys product keynote; CX Heroes; Workforce of the future discussion

Intermission
Part the Second · For the Buyer

What does it mean when 2 companies show up — and 2 bet on three roles at once?

Two companies. two are betting more than once.

The numbers below are derived from the speakers, sponsors, and exhibitors on this page — cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

01Fig. 01 — Composition of the House
2All threespeak · spons · exh
0Sponsoringsponsor only
0Exhibitingexhibitor only
0Speakingspeaker only

The Triple-Threat

Genesys·Deloitte

02Fig. 02 — The Voices, by Seniority

75% of the speakers carry senior titles — C-suite, Founder, VP, or Director-level.

  • Director / Head of375%
  • Manager / Lead125%

Of 4 on the bill · classified by free-text title

03Fig. 03 — The Heaviest in the Room
  1. 01GenesysSp3V
  2. 02DeloitteSp1V
04Fig. 04 — By Tier
unspecified2
100% of 2