GConferenceGridThe Conference Catalogue · Vol. 2026Folio № E2BD69
Technology

Conversational AI & Customer Experience Summit - Indonesia Edition 2026

T

he Conversational AI and Customer Experience Summit Indonesia 2026 is a one-day collaborative event focused on the impact of conversational AI and next-generation customer service strategies. Bringing together industry leaders, innovators, and solution providers, the summit delves into the latest research, best practices, and technologies for intelligent au…

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13Voices
5Underwriters
1Exhibitors
0On the bill · sessions
6Companies · in total
§I

The Voices

Programmed at Conversational, in alphabetical order.
Adjie Wicaksana
Head of Digital & Innovation Group
Agnestesia Aryani
Head of Customer Experience & Loyalty
Alexander Zulkarnain
Chief Marketing Officer
Andries K. Indrajaya
Vice President Of Technology
Danu Prasetyo
Head of Loyalty and CRM
Dewantoro Bimo
Marketing VP
Dr. Kartina Sury
Senior Fellow
Edy Susanto
Director of IT
Gangsar Wicaksono
Assistant Vice President/AVP | Digital Branch Improvement Dept. | Digital & Retail Banking Group
Gede Darwin Atma Winarta
Head of Digital Transformation
Maulidin Pamur Dhani
Vice President People Journey and Enabler Management
Rickent Putra Haki
Vice President of Technology
Sandra Samuel
Head of Customer Service Operations
§II

Underwritten By

The houses behind the program. Tiers as disclosed.
CleverTapCo-presenting partner
DevRevCo-presenting partner
Proximus GlobalCo-presenting partner
SendbirdPresenting Partner
ZohoGold Sponsor
Intermission
Part the Second · For the Buyer

An audience of 6 companies, parsed from the program.

“Six companies in attendance.”

The numbers below are derived from the speakers, sponsors, and exhibitors on this page — cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

№ 01Fig. 01 — Composition of the House
0All threespeak · spons · exh
5Sponsoringsponsor only
1Exhibitingexhibitor only
0Speakingspeaker only
№ 02Fig. 02 — The Voices, by Seniority

92% of the speakers carry senior titles — C-suite, Founder, VP, or Director-level.

  • C-suite18%
  • VP-level538%
  • Director / Head of646%
  • Other roles18%

Of 13 on the bill · classified by free-text title

№ 03Fig. 03 — The Heaviest in the Room
  1. 01CleverTapSp·C
  2. 02DevRevSp·C
  3. 03Proximus GlobalSp·C
  4. 04SendbirdSp·P
  5. 05ZohoSp·G
  6. 06Qontak (Mekari)Ex
№ 04Fig. 04 — By Tier
co-presenting partner3
60% of 5
gold sponsor1
20% of 5
presenting partner1
20% of 5
№ 06Fig. 06 — Adjacent Convocations · by shared underwriters

Sister convocations

Same brand, other regions